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Question:

I Paid by Paypal eCheck - why is my order delayed?

Answer:

If you paid by e-Check, PayPal took the money from your account and sent your payment to us in the form of a pending eCheck. e-Checks through PayPal can take up to 4 business days to clear.

We may have received your pending e-Check, however we do not receive the funds (the actual payment) until the pending e-Check has cleared (just like a regular check). Once your e-Check has cleared, your item will ship out on the next business day.

Our automated system does not recognize the echeck as a Payment until the funds clear, so we may still be sending you automated reminders. Once the payment does clear we send and email indicating the invoice has been paid and that we will be shipping the order.


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